Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-avatar-mirroring-in-group-sessions.livebursts.com (hereafter referred to as “AI Avatar Mirroring in Group Sessions,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This policy covers situations where you:

  • Use our applications and services as an authorized user.
  • Visit our websites that are subject to this Privacy Statement.
  • Engage with us through communications such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and account settings preferences.
  • Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
  • Financial Information: Bank account information for direct debits or other financial transactions.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data collected to enhance user experience and optimize our services.
  • Location Data: Geolocation information provided by your device when using our location-based services.
  • Feedback: Comments, reviews, and responses you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in or interact with our content via these platforms.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various methods: user input forms, account setup processes, interactions with our applications and services, tracking technologies (like cookies), and third-party service providers. Additionally, some personal data may be shared with us by third parties, subject to their privacy policies.

Cookies

We use cookies to enhance your online experience and gather analytics about our users’ interactions with our website and services. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality of the website.
  • Preference: Remember user preferences, language settings, and other customization options.
  • Analytics: Collect information about your usage of our site to improve product performance and usability.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your data to ensure its secure removal from our systems.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your personal information and its processing details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or objection to the processing of your data under specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making processes, including profiling.
  • The right to file appeals or complaints with supervisory authorities and to withdraw consent at any time.

To exercise these rights or have any data-related queries, please reach out to our privacy team via the contact details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be notified on our website, and updated policy versions will be made available upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us at:

Email: [email protected]

Mailing Address: [Provide our physical address if available]